To help ensure that future editions of the pocket guide are of maximum value to you, we would appreciate your answers to the following questions, by clicking the relevant buttons. It should take no more than 10 minutes to complete. Thanks for your help. Group Communications Lloyd's Register Group Services Limited

1.	Is this the first time you have received a copy of our pocket guide?
	Yes
	No

2.	How important is the guide to you? (rate between 1= not important to 4= very important)
	1		2		3		4

3.	What do you use the guide for the most?

4.	The guide is:
	too big/heavy
	about the right size
	too small

5.	The text size is:
	too large
	about the right size
	too small

6.	How often do you use the guide?
	Daily		Weekly		Monthly		Never

7.	How easy is it to find information in the guide? (rate between 1= difficult to 4= very easy)
	1		2		3		4

	a. Please give your reasons for this rating

8.	How useful is each section to you? (rate between 1= not useful to 4= very useful)
		1		2		3		4
	a. Chairman and CEO offices pages 2-3
	b. Using the guide page 4
	c. Index of services page 5
	d. Office index pages 6-12
	e. Services pages 13-39
	f. Offices by country pages 40-195
	g. Index of employees pages 196-230

9.	How often do you use the guide to find:
		Daily		Weekly		Monthly		Never
	a. The manager of an office/ department?
	b. Someone to ask about a service?

10.	How often do you use the guide to find a specific employee's:
		Daily		Weekly		Monthly		Never
	a. office telephone number?
	b. mobile number?
	c. email address?

11.	How often do you use the guide to find these offices/departments:
		Daily		Weekly		Monthly		Never
	a. port?
	b. business development?
	c. design support?
	d. marine management systems?
	e. devolved classification?
	f. customer services?
	g. sales and marketing?

12.	Would you prefer the guide:
		Yes		No		Don't know
	a. to include office contact details and managers only? (this would make the guide thinner)
	b. as a pdf / PDA version / online only (printed copy not required)?
	c) as a printed copy and as a pdf / PDA version / online?

13.	Comments: If you have any comments to add about the guide, please write them in the box below.

About you It would help us to know a few details about you. If you would prefer to leave these questions blank please go to the bottom of the page to submit your answers.

14.	What is your primary business sector?
	--Click Here--MarineRailOther transportBuilt environmentOil and gasChemicalsPowerUtilitiesManufacturingFoodServices sectorHealth care/medical

15.

What country are you primarily based in?

--Click Here--CountriesAlbania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Ashmore and Cartier Islands Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Burundi Cameroon Canada Cape Verde Cayman Islands Central Africa Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo, Democratic Republic of Congo, Republic of Cook Islands Coral Sea Islands Costa Rica Cote D'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti, Republic of Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guyana French Polynesia Gabon Gambia, The Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea - Bissau Guyana Haiti Heard and McDonald Islands Honduras Hong Kong - SAR of PRC Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Jan Mayen Japan Jordan Kazakhstan Kenya Kiribati Korea Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldive Islands Mali Malta Martinique Mauritania Mauritius Mexico Montenegro Morocco Mozambique Moldova Monaco Montserrat Myanmar Namibia Nauru Nepal Netherlands Antilles Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Pitcairn Islands Poland Portugal Puerto Rico Qatar Reunion, Isle of Rodriques Romania Russia Rwanda St Eustatius St Lucia St Maarten St Kitts and Nevis St Vincent and Grenadines Samoa Saudi Arabia Senegal Serbia Seychelles, The Sierra Leone Singapore Slovakia Slovenia Somalia South Africa Spain Sri Lanka Sudan Surinam Svalbard Swaziland Sweden Switzerland Syria Syrian Arab Republic Tahiti Tajikistan Taiwan Tanzania Thailand Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States of America Uruguay Uzbekistan Venezuela Vietnam Western Sahara Yemen Zambia Zimbabwe Other

	a. Please state:

16.	What is your relationship with the Lloyd's Register Group?
	working for a client of the Group?
	an employee of the Group?
	other?

	a. Please give your relationship to the Group here:

17.	Email: If you would be prepared to answer more questions about the guide and other information we provide to you, please enter your email address here.

Thank you for helping us by completing this questionnaire.  If you have any queries about this questionnaire or the guide please email news@lr.org. Please select Submit to send your response after which you will be directed to the webpage www.lr.org